CID offers a wide range of services to help your business manage the information technology world.  From a small office with one computer to companies with a large technology infrastructure,
CID
has the knowledge, hardware, and manpower to give you top quality IT support (at a fraction of the cost of maintaining an IT staff!). Please e-mail us at support@cidinter.com if you are interested in any of our offerings.

  • Computer Support Packages: CID understands the need for immediate support for your office IT needs, but we also know that the expense of a full time IT staff can be cost prohibitive. That's why we offer our Business Solutions packages. Our packages guarantee you support when you need it, giving you the benefits of a full-time IT staff at a part-time cost.

  • Computer Repair Services (On-Site home): Everyone that has used a computer on a regular basis knows that they are far from perfect, and occasionally components need to be repaired or replaced. CID has a full technical staff ready to help you with any computer problem.   You can bring your computer to our shop for repair work, or we can assist you at your place of business at your convenience.

  • Disposition of Hardware: If your office is planning a move,
    CID is ready to help you remove and restore your hardware infrastructure. It can be quite a challenge to have everything setup identically between offices, and it is more challenging on a rigid timetable. The professionals at CID can have your existing infrastructure ready to go quickly, so your employees don't lose any valuable time.

  • E-mail Support: Our staff is trained to provide support for your e-mail issues, ranging from setting up Outlook Express to managing your office Exchange Server. Our web services team also offers inexpensive domain name and e-mail hosting, with 24-7 customer support.

  • Hardware Analysis: Think you might need an upgrade, but don't know where to start? Our team will help you create and implement a plan for all the systems in your office, showing you the most effective upgrades available for the hardware and software you use.

  • Help Desk: The CID technical department is available throughout the business day to answer your questions either over the phone or in person at your office. Your staff can call us for the resolution of any computer related problem, and our team will be available to help you resolve the issue quickly.

  • Network Analysis and Design: In the new Information Age, an effective network can be the deciding factor in building a successful business. CID understands the complexity of network deployment and maintenance, as well as the importance of a reliable system. That's why we specialize in constructing top quality, reliable networks that your business can depend on.

  • Remote Access Support: Our service team offers remote access support, allowing our technicians to diagnose and repair a computer problem without a visit to your location. Not only does this save your company money, but it allows our team to work on weekends or after hours without your staff being present. We can implement upgrades or find solutions to your computer problems without hurting your productivity during the day.

  • Server Monitoring: When it is important that your server is active 24 hours a day, it is important to know immediately when it goes down. That's why CID offers Server Monitoring services. Our team will e-mail you immediately when a server outage is detected, helping your employees get back to work quickly.

  • Virus Removal and Repair: CID techicians are virus experts. We excel at removing hard-to-remove viruses and restoring an operating system to its pre-virus condition. But, our best business service is the prevention of viruses. From hardware to software solutions, CID can help prevent most viruses from ever getting to your system.

    Click here for a virus overview...